NEW UTILITY BILLING SOFTWARE COMING SOON - MAY OR JUNE
The City of Backus transitioned to gWorks for Utility Billing on April 7th, 2025, unfortunately this system is not operating the way it should and the support from the software company has been less than desirable. Many cities are running into this issue as they are forced to migrate from the old system that was bought out. We have done research on the new system we will be moving to and have spoken to other cities who are pleased with it. To best serve the residents of Backus we will be switching to this other billing software in the coming months. We are hoping to be fully migrated by June water billing. Please be patient with us as we work through this transition.
**Online payments will be affected at some point and the City Clerk will get information out to residents when we have an idea of when that will take place. More information will follow as we work with Current to switch to their system.**